Contractor locator

The contractor locator page displays contact information in alphabetical order (Network Service Provider name, phone number and website URL) for participating network service providers who can assist you in identifying contractors or roofers within their network.

Sometimes referred to as a Third-Party Administrator (TPA), a network service provider aggregates and manages a national network of participating independent contractors or roofers.

• Participating independent contractors and roofers specify to the network service provider the ZIP Codes or geographic areas the contractors or roofers service.
• Customers can contact a network service provider to get assistance with identifying and selecting participating contractor(s) or roofer(s) within their network who service the customer's geographic area.
• Network service providers handle all complaints and warranty issues presented by those who use the contractor locator service related to contractors or roofers participating in their network.
• Customers may contact the individual network service provider whose information appears on the contractor locator page to get details and additional information regarding services they provide.

Here are several tips you may find helpful:

Searching for a Contractor or Roofer

• Obtain and verify up to three references from previous customers of local contractors/roofers.
• Ask the contractor/roofer how long they have been in business and if they normally perform insurance restoration work as part of their business model.
• Contact your Better Business Bureau or review their website to check for complaints filed against the contractor/roofer that you are considering for your home repairs.
• Ask to see the contractor's/roofer's certificates of insurance to ensure liability and workers compensation insurance coverage are carried by the contractor/roofer, and are in force during the time repairs are being completed.
• Ask to see the contractor's/roofer's license for residential or commercial property construction work and ask if their license had ever expired or been revoked.

Before Beginning Work

• Have the contractor/roofer provide a list of subcontractors and suppliers that will be doing repairs, as well as a list of references for these parties.
• Insist on a detailed, written estimate clearly stating the quantity of materials needed, labor charges, work specifications, and other information specific to your job including approximate starting and completion dates, payment procedures and proof that any necessary building permits have been secured.
• Do not sign any contracts or documents before you have read and understood them.
• Carefully review any warranty that is provided for service completed and look for conditions that would void it.
• Use caution and ask questions before accepting a bid substantially lower than other bids that cover the same repair work.
• Do not pay for all repairs prior to completion of the work to your satisfaction. Contractors/Roofers may seek startup money for material costs. Some states have laws that govern the amount that a contractor/roofer can demand up front.